top of page

Brighton Bank Q&A

If you have any questions about our updates, please get in touch with us at 901-476-5353

Why did we change the logo and website design?

Answer: We wanted to modernize our company brand to reflect our commitment to innovation and modern banking practices. Our new logo and website designs will offer clients an improved user experience and enhanced functionality.

 

Will my login information change?

Answer: No, your login information will remain the same. The only change is the appearance of the login page.

 

Is the website still secure?

Answer: Yes, the website is still secure. We have implemented the latest security protocols to protect your personal and financial information.

 

Will I still be able to find the information I need?

Answer: Yes.  The new website design is intended to make it easier for clients to find the information they need. We have simplified the navigation menu and improved the search functionality.

 

What new features are included in the website redesign

Answer: We have included a number of new features, such as online Resource Centers, Bogs, Mobile Optimization, faster Load Time, and more. 

 

Will I have to re-register for online banking?

Answer: No, you will not have to re-register. Your existing online banking account and layout will remain the same.

 

Will the mobile app still work?

Answer: Yes, the mobile app will still work. We have updated the app to reflect the new logo and company brand.

 

Will my account information be affected by the changes?

Answer: No, the changes will not affect your account information.

 

Will I still be able to transfer funds between accounts?

Answer: You can still transfer funds between accounts using the same process as before.

 

Will I still be able to pay bills online?

Answer: You can still pay bills online using the same process as before.

 

Will the new website design work on my mobile device?

Answer: The new website design is optimized for mobile devices and will work on all major platforms.

 

Can I still access my account history?

Answer: You can still access your account history using the same process as before.

 

Is there a tutorial on how to use the new website design?

Answer: We can provide you with a tutorial on the new website design to help you navigate the updates.

 

Will I still be able to view my statements online?

Answer: You can still view your statements online using the same process as before.

 

Will my account balances still be accurate?

Answer: Yes, your account balances will still be accurate.

 

Is there a customer service number I can call if I have questions?

Answer: Our customer service team is available to answer any questions you may have. Customer Service Support Line 901-476-5353

 

How can I provide feedback on the new website design?

Answer: You can provide feedback on the new website design by contacting our customer service team at support@bankbrighton.com

 

Can I still apply for a loan in person?

Answer: Yes, you can still apply for a loan in person or over the phone using the same process as before.

 

Will my automatic payments still work?

Answer: Yes, your automatic payments will still work as scheduled.

 

Is the new website design easier to use than the old design?

Answer: We have designed the new website to be easier to use and navigate. We believe that clients will find it more user-friendly than the old design.

 

Will my automatic payments still work?

Answer: Yes, your automatic payments will still work as scheduled.

 

Is the new website design easier to use than the old design?

Answer: We have designed the new website to be easier to use and navigate. We believe that clients will find it more user-friendly than the old design.

Please feel free to contact us with any additional questions. 
Email:  support@bankbrighton.com

Phone:  901-476-5353

bottom of page